Your order with us is not just a transaction; it's a connection of trust.

We understand the anticipation that comes with receiving high-value items, and we want you to know that we spare no effort in ensuring their safe delivery.

Long Love Memorials is a small ceramics studio.

It takes time to process, pack, and ship every order before it arrives to you. All orders will be shipped out once or twice a week, and you will receive a shipping notification with tracking information via email.

Please contact us if your purchase is time-sensitive. We can quote faster delivery options and will do our best to accommodate expedited requests.

Here's how we meticulously handle your precious order:

  1. Quality Materials: We use only the highest quality packaging materials, including sturdy boxes, bubble wrap, cushioning materials, and more. These materials are selected to provide optimal protection for your items during transit.

  2. Secure Wrapping: Each item is individually wrapped and secured to prevent any shifting or potential damage during transportation. Fragile items are given special attention, with extra layers of protection to safeguard against impact.

  3. Box Reinforcement: We double-box each urn order, and reinforce our boxes with extra tape and sealing to prevent accidental openings. This additional step adds an extra layer of security to your package.
  4. Clear Labeling: Our labeling is clear, accurate, and easy to read. This ensures that your package is handled properly throughout its journey, minimizing the risk of mishandling or confusion.

  5. Quality Control: Before any package is labeled for shipment, it undergoes a thorough quality control check. This final inspection helps us catch any potential issues and guarantees that your order is in perfect condition.

  6. Environmentally Conscious: We are committed to minimizing our environmental impact. Our packaging materials are chosen with sustainability in mind, and we strive to use eco-friendly and recycled options whenever possible.



Locally, studio pickup is available free of charge. Please leave a message at checkout requesting that option, and we will send you an email when your order is ready to be picked up at our studio.

We will hold purchased product in our studio for 14 days before we consider it abandoned. Abandoned merchandise is subject to a 25% restocking fee.


Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Cara Long and Long Love Memorials with appropriate and specific direction to the original content.